1117bat Privacy Policy – Our Commitment to Protecting Your Information & Detailed Guidelines

1117bat collects two types of information from you – data you provide directly and data collected automatically.

Information You Provide Directly:

• At registration: your name, mobile number, email address, and date of birth.
• During identity verification (KYC): national ID or passport details.
• At the time of payment: your mobile banking number or bank account details.
• When contacting support: the details of your message or complaint.

Automatically Collected Information:

• Device Information: Device type, operating system, and browser version.
• Log Data: IP address, login timestamps, and page visit information.
• Usage Data: General statistics such as which games you play and how long you spend on them.

1117bat uses your information exclusively for the following specific purposes:

• Account Management: Login verification, account security, and delivering a personalised experience.
• Payment Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Customer Support: Resolving your issues and keeping communication open.
• Regulatory Compliance: To meet international licensing requirements and prevent money laundering.
• Fraud Prevention: Detection of suspicious activity and account protection.
• Promotional Communications: Promotional offers and updates are only sent with your consent.
• Platform Development: Analysing usage patterns to improve our services.

1117bat may share information with specific third parties under limited circumstances:

Beyond the parties listed above, 1117bat does not share your information with anyone. Your data is never sold or transferred to advertisers, data brokers, or marketing companies.

1117bat follows the highest industry standards to keep your information secure:

• Transmission Protection: All data transmitted between your browser or app and our servers is encrypted using TLS 1.3.
• Storage Protection: Data stored on our servers is protected with AES-256 encryption.
• Password Hashing: Your password is never stored directly — only a one-way hash is kept.
• Two-Factor Verification: Suspicious login attempts will require additional OTP verification.
• Regular Security Audits: Independent cybersecurity experts conduct a full system review on an annual basis.
• Data Backup: Data is backed up on geographically separate servers to prevent loss in the event of an incident.

The 1117bat website and app use cookies and similar technologies. Cookies are small text files stored in your browser.

Cookie Types & Purposes:

• Essential – Maintaining login sessions, security tokens, and core site functionality.
• Functionality – Remembering your preferred language, odds format, and interface settings.
• Analytics – Anonymous statistics on page views and usage patterns.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain features.

As a member of 1117bat, you have several important rights regarding your own personal data:

• Right to Know: You have the right to know what data we hold about you and how it is being used.
• Right to Rectification: If any of your information is incorrect, you can request that it be updated.
• Right to Erasure: You can request deletion of your data provided there is no legal obligation requiring its retention.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Restriction of Processing: In certain cases, you can request that the processing of your information be restricted.
• Right to Object: You can object to marketing communications and opt out at any time.

To exercise any of these rights, email us at support@1117bat.best. We typically respond within 72 hours.

1117bat does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:

• After account closure, general profile data is retained for a maximum of 2 years.
• Financial transaction records are retained for up to 5 years in accordance with international financial regulations.
• Identity verification documents (KYC) are retained for 5 years from the date of the last transaction.
• Customer support communication records are retained for up to 1 year.

1117bat strictly does not provide services to anyone under the age of 18 and does not collect any data from minors.

Date of birth is verified at registration. If there is any doubt, proof of identity may be requested. If it comes to our attention that an account has been opened by someone under 18, the account will be closed immediately and all collected data will be deleted.

1117bat may update this Privacy Policy from time to time. You will be informed of changes based on their nature:

• For minor changes, only the "Last Updated" date at the top of the page will be revised.
• For significant changes, advance notice will be sent to your registered email address.
• Continued use of the platform following any updates will be considered acceptance of the revised policy.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out through any of the following channels:

• Email: support@1117bat.best – For privacy-related matters, please include "Privacy Request" in the subject line.
• Live Chat: Chat with us in Bengali via 24/7 live chat on our website.

We typically respond to all privacy-related requests within 72 hours. More complex matters may take a little longer, but you will receive an initial acknowledgement in the meantime.