Live Casino It means playing via live video stream with a real dealer or host. It's far more exciting than standard slots or online table games, because an actual person deals the cards or spins the roulette wheel.
1117bat– just three steps to get started with Live Casino:
- 1Log in to your account and go to the "Casino" or "Live Casino" section.
- 2Choose your preferred game – you'll see a layout similar to a betting table, with a live dealer on screen.
- 3Select your chip value, click on the betting area, and follow the dealer's instructions.
Live games available: Baccarat, Roulette, Blackjack, Dragon Tiger, Andar Bahar, and various local game show formats. Minimum bets usually start from ৳50, and even lower at some tables. A strong internet connection makes a big difference – a slow connection may cause video buffering.
1117batFollow the steps below to view your full betting history and financial transaction records on
- 1Log in to your account.
- 2Click the profile icon in the top right corner.
- 3Betting History Go to the "Bet History" or "My Bets" section – you'll see the date, event, odds, and result for each bet.
- 4Transaction Records Go to the "Wallet" or "Transaction History" section – you'll find a full list of deposits, withdrawals, and bonuses.
You can filter by date to pull records for a specific period. Up to 3 months of history is directly accessible; for older records, request them through Live Chat.
Usually 1 to 3 minutes The deposit will be credited to your account within this time. During peak hours (such as on big match days), it may take up to 15 minutes.
| Payment Methods | Under normal conditions | Minimum |
|---|---|---|
| BKash | 1–3 minutes | ৳100 |
| Nagad | 1–3 minutes | ৳100 |
| Rocket | 2–5 minutes | ৳100 |
| Bank Transfer | 1–3 hours | ৳500 |
What to do if your deposit hasn't arrived:
- 1Check your mobile banking app or SMS to confirm whether the payment was successful.
- 2Wait 15 minutes, then refresh the page.
- 3If it still hasn't arrived, contact Live Chat with your transaction ID and the time it was made.
With the correct transaction ID, the support team typically resolves issues within 15–30 minutes.
KYC (Know Your Customer) Verification is typically required when you want to withdraw a large amount or when unusual activity is detected on your account. In some cases, it may be requested before your first withdrawal as well.
Required documents (any one of the following):
- National ID Card (NID) – clear photos of both front and back
- Passport – scan of the photo page
- Driving License – both sides
KYC submission process:
- 1Log in and go to "Account Settings" → "Identity Verification".
- 2Upload photos of your documents as instructed (JPG or PNG, maximum 5 MB).
- 3Verification is usually completed within 1–24 hours; you'll be notified by email.
Completing KYC significantly raises your withdrawal limit and removes any barriers to large payouts in the future.
Bonus Wagering or wagering requirement is a condition that means you must place a specified amount in bets using your bonus funds before they can be converted to withdrawable cash.
Let's break it down with an example:
- You deposit ৳1,000 and receive ৳1,000 in bonus funds under the 100% bonus offer.
- If the wagering requirement is 10x the bonus, you'll need to place ৳1,000 × 10 = ৳10,000 worth of bets.
- Bonus wallet funds can be used for this ৳10,000 bet.
- Once the conditions are met, your bonus balance will be transferred to your cash wallet.
Wagering requirements may vary from one bonus offer to another. 1117batbefore claiming a bonus on Latest Promotions on the page or In the Terms & Conditions Read the terms of that offer. You can also track your progress – how much you've wagered and how much is left – in the Bonus section of your account.
There are a few common reasons an account may be locked or suspended:
- Too many incorrect password attempts: For security reasons, too many incorrect attempts will result in a temporary lock.
- KYC verification pending: Identity verification may be required before large withdrawals.
- Suspicious activity: Temporarily placed under review for security reasons.
- You self-excluded: If you previously activated a cooling-off period or self-exclusion, your account stays locked until that period ends.
What to do:
- 1First, try resetting your password by clicking the "Forgot Password?" link.
- 2If that still doesn't work, contact Live Chat (you can chat without logging in).
- 3Identify yourself using the mobile number or email address provided at registration.
- 4The support team will let you know the reason and, where possible, reactivate your account.
A standard password lock is typically resolved through support within 15–30 minutes.
1117batby default on Decimal Odds Used in formats like 1.85, 2.50, or 3.40. This is the simplest odds format to work with.
How to calculate:
Total Return = Stake Amount × Odds
Profit = Total Return – Stake
| Bet | Odds | Total Return | Profit |
|---|---|---|---|
| ৳500 | 1.85 | ৳925 | ৳425 |
| ৳1,000 | 2.50 | ৳2,500 | ৳1,500 |
| ৳200 | 3.40 | ৳680 | ৳480 |
The higher the odds, the lower the chance of winning – but the greater the potential reward. Bets cannot be placed at odds of 1.00 or lower. Because there is no possibility of making a profit from it.
Changing odds format: In Settings, you may also have the option to switch from decimal to fractional or American odds formats – though decimal is the simplest and by far the most popular among bettors in Bangladesh.